Adding Friends on Xbox 360: Service Discontinued—Use Xbox One/Series X|S Instead
You cannot add friends on Xbox 360 anymore. Xbox 360 online services (matchmaking, friends list, parties) were permanently shut down on July 13, 2024 (previously limited functionality since 2020).
How to Add Friends on Modern Xbox (One / Series X|S)
Press the Xbox button on controller → Open Guide.
Go to People > Find someone.
Enter their Gamertag (or real name if allowed).
Select their profile → Add Friend.
They accept the notification → You're friends.
Cross-Gen Notes
Xbox 360 friends do not transfer automatically. You must re-add them on the new console.
Backward compatible 360 games on Xbox One/Series support multiplayer via the new Xbox Live services.
