How to Change Your Xbox Gamertag (2024) — Console, Web, App

You can change your Xbox Gamertag via console, web, or app. First change is free; subsequent changes cost $9.99 USD (varies by region).

Method 1: On Console (Xbox One / Series X|S)

1. Press Xbox button → Profile & system → My profile → Customize profile.
2. Select Gamertag → Change gamertag.
3. Enter new name (12 chars max, alphanumeric + spaces). System checks availability.
4. Confirm → Pay if not first change (Microsoft account balance / card / PayPal).

Method 2: Web Browser

1. Go to account.xbox.com → Sign in.
2. Profile → Customize → Change gamertag.
3. Enter, check, pay/confirm.

Method 3: Xbox App (Mobile / PC)

1. Open app → Profile icon → Customize → Gamertag → Change.

Rules & Limits

• 12 characters max (including spaces).
• No offensive terms (filtered).
• Suffix numbers: If “CoolGamer” taken, system offers “CoolGamer#1234” (suffix hidden in most games). You can’t choose suffix.
• 30-day cooldown between changes.
• Old gamertag reserved 30 days for you to reclaim free.
• Xbox 360: Change via Xbox 360 dashboard (Settings → Profile → Edit Profile → Gamertag) or web. Same fee rules.

Troubleshooting

• “Gamertag not allowed” = filtered word or reserved.
• Payment fails = check billing address matches Microsoft account region.
• Can’t change = underage account (needs parent Microsoft Family approval).