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How to Contact Nintendo: Official Support Channels by Region

Nintendo does not provide a single universal email address. Support is handled through regional websites with dedicated contact forms, live chat, and phone numbers.

Customer Support by Region

Americas (Nintendo of America)

Support Site: en-americas-support.nintendo.com
Phone (US/Canada): 1-800-255-3700 (6 AM – 7 PM PT, 7 days)
Live Chat: Available on support site during business hours.
Repair Request: repair.nintendo.com

Europe, Africa, Middle East (Nintendo of Europe)

Support Site: nintendo.co.uk/Support (Select your country)
Phone (UK): 0345 605 2477 (Mon–Fri 9 AM – 6 PM GMT)
Email Form: Available via "Contact Us" on regional site.

Japan (Nintendo Co., Ltd.)

Support Site: nintendo.co.jp/support
Phone: 0570-022-220 (Navi Dial, Japanese only)

Specialized Inquiries

Department	Contact Method
Press / Media (Americas)	nintendo.com → "Press" link in footer
Press / Media (Europe)	nintendo.co.uk → "Press" section
Press / Media (Japan)	nintendo.co.jp → "IR/Press"
Business Development / Licensing	Via regional corporate site "Business" sections
Accessibility Support	Dedicated forms on each regional support site
Parental Controls / Safety	nintendo.com/parental-controls

Pro Tips for Faster Support

Have your serial number (console) or order number (eShop) ready.
Use the Live Chat option for quickest response (often <5 min wait).
For hardware issues, start a repair ticket online—it generates a prepaid shipping label (US/CA).
Check Network Status page before reporting online issues.

Nintendo DS

Nintendo DS

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