How to Contact GameStop Customer Service: Phone, Chat, & In-Store

Fastest Methods

• Website Help Center: gamestop.com/help – Search FAQs, start a live chat, or submit a ticket.
• Phone: 1-800-883-8892 (US Customer Service). Hours: 8 AM–10 PM CT daily.
• Social Media: DM @GameStopHelp on Twitter/X or message on Facebook for public escalation.

In-Store

Use the Store Locator to find your nearest location. Bring your order number, receipt, or the email used for purchase.

Tips for Faster Support

• Have your order number, PowerUp Rewards account, or tracking number ready.
• Call early morning or late evening for shorter wait times.
• For trade-in inquiries, visit the store directly—values vary by location.