The Xbox 360 does not natively support the MKV (Matroska) container format. This limitation stems from the console's media player, which only recognizes specific containers like AVI, MP4, and WMV, along with a restricted set of codecs such as MPEG-4 ASP, H.264 (Baseline/Main/High up to Level 4.1), and VC-1. Most MKV files use codecs or profiles outside this support—think H.264 High 10, HEVC, VP9, or exotic audio tracks—making direct playback impossible.
Reminder: Only play content you legally own.