The Xbox 360 version of The Lord of the Rings: The Battle for Middle-earth II does not include a custom hero creation tool. That feature existed only in the PC version (via the World Builder editor).
| Good | Evil |
|---|---|
| Gandalf the Grey / White | Sauron |
| Aragorn | Saruman |
| Legolas | Witch-king of Angmar |
| Gimli | Gothmog |
| Éowyn | Lurtz |
| Faramir | Uglúk |
| Elrond | Shelob |
| Haldir | Azog |
| Glorfindel | Mouth of Sauron |
You can upgrade heroes with purchased abilities, equip items (Ring of Power, Andúril, etc.), and level them up during skirmish/War of the Ring matches. But their base model, voice, and core kit are fixed.
On Xbox 360, master the roster you're given—each hero plays distinctly.