How to Restore Your Xbox Live Subscription

Recovering a Lost Subscription

As an AI, I cannot access your account or restore subscriptions directly. You must contact Microsoft/Xbox Support.

Official Support Channels

• Xbox Support Website: support.xbox.com – Chat, request a call, or schedule a callback.
• Phone Support: Find the regional number at Contact Us.
• Xbox App (PC/Mobile): Open the app, go to Settings > Support > Contact Us.
• Twitter: Tweet @XboxSupport for public assistance.

Information to Have Ready

• Microsoft account email (the one tied to the subscription)
• Console serial number (Settings > System > Console Info)
• Proof of purchase (order confirmation email, bank statement, redeemed code screenshot)
• Details on when/how the subscription was lost (cancellation, failed renewal, account compromise)

Support agents can verify purchase history, check for billing issues, and reinstate eligible subscriptions.