Can You Chat with Bungie on Xbox Live? No, Use Official Support Channels

No direct chat on Xbox Live. Bungie supports players via:

• Help Site: help.bungie.net — ticket submission, knowledge base, known issues.
• Twitter: @BungieHelp — public replies, status updates.
• Forums: bungie.net/Forums — community help, dev interaction (rare).
• In-game: Report tools, feedback menu.

No Xbox Live messaging, party chat, or DM access to Bungie staff.